Experience and Expertise
Dr. Jaimes was one of the first physicians to introduce and train physicians in Latin America and the U.S. in the use of endovenous laser to treat leg veins
Treating veins since 1995
Performs over 1,000 leg vein procedures each year
Developed Varicose Solutions™, a comprehensive approach to the diagnosis and treatment of venous disorders
Board Certified in Internal Medicine
Member of: American College of Phlebology, Chicago Medical Society, AMA, and American College of Physicians
Staff – Hired For one Main Trait – Customer Service
Proof – results of a survey conducted by an independent third party ranked us in the top 1% for the country in customer satisfaction. View Our Customer Service Awards
Phone – never an automated teller, never a menu, always a live person (from 8am to 7pm on most days and we do not shut the phones off during lunch)
Messages – every message returned by the doctor same day as a rule
Emergencies (business hours) – we’ll get you in for a quick appointment today (even if it’s just a pimple that needs to be injected before your big date!)
Emergencies (after hours) – our cell phone number is on the voice-mail (not instructions to hang up and call 911)
Appointments – early morning and early evening hours on certain days and for certain procedures (and now Saturdays!)
Prescription Refills – always called in same day
Your medical records – if another doctor needs them, then we will fax them over in five minutes, if you need them, we will fax them to you in five minutes (we keep your old records forever on our computers, not just for seven years as required, and not in a warehouse where it will take 2 weeks to access them).
Sign-In – one-page back and front, that’s all! And its available on the web to complete before you come in. Don’t you hate filling out three pages of forms that don’t leave you enough room to write the information they are asking for? We do too, so ours is one page and should take you about one minute to complete
Lasers – we own most of ours so you can come any day you like (not on a specific “laser day”) and every patient is evaluated and treated by the doctors themselves.
We are obsessed with staying on time, all the time!